Simply deleting the app will not cancel your subscription. If you'd like to cancel the Keto Cycle meal plan subscription that was purchased via Google Play Store on your Android device, please follow the steps below.
Cancel a subscription on your phone
Important: When you uninstall the app, your subscription won't cancel.
- Open the Google Play app on your phone (not the Keto Cycle app!).
- At the top right, tap the profile icon.
- Click Payments & subscriptions > Subscriptions.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions.
Cancel a subscription on your computer
- Go to play.google.com.
- Check if you’re signed in to the correct Google Account.
- At the left, click My subscriptions.
- Select the subscription that you want to cancel.
- Click Manage > Cancel subscription.
- Within the confirmation pop-up, click Yes.
If you don't see your subscription on your Google Play profile, it could be that you've purchased it on our website. In this case, please follow the instructions in this article.